FREQUENTLY ASKED QUESTIONS
While we strive to provide accurate images of our products, there may be slight variations in color, size, or design due to different lighting conditions, monitor settings, or manufacturing processes. Rest assured, the quality and overall look of the product will meet our high standards. If you have any specific concerns about a product, feel free to contact us before purchasing, and we’ll be happy to assist!
You can view your sales receipt by logging into your account on our website and navigating to the “Order History” section. There, you’ll find a detailed list of your past orders, including receipts for each purchase. You can download or print your receipt directly from this page. If you need further assistance, feel free to contact our support team!
To return an item, please follow these steps:
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Check the Return Policy: Ensure the item is eligible for return by reviewing our return policy, which can be found on our website.
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Initiate a Return: Contact our customer support team at Contact Form within 7 days of receiving your order. Please include your order number and the item you wish to return.
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Prepare the Item: Pack the item securely in its original packaging, including all accessories and documentation.
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Return Shipping: Once your return request is approved, we will provide you with a return shipping label or instructions on how to send the item back.
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Refund/Exchange: Once we receive the returned item and confirm its condition, we will process your refund or exchange according to your preference.
If you have any questions or need assistance with your return, donât hesitate to contact our support team!
We constantly monitor our inventory and aim to restock popular items as quickly as possible. If an item is marked as “out of stock,” it may be restocked in the near future. To stay updated on restocks, we recommend signing up for notifications on the product page. Youâll receive an email alert when the item becomes available again. If you have any specific inquiries about restocking, feel free to reach out to our customer support team!
We offer shipping to a variety of locations!
During checkout, you’ll be prompted to enter your shipping address. We currently work from China, we source products from multiple countries, but if you’re located outside our standard shipping areas, please contact our customer support team to inquire about possible shipping options.
Shipping fees and delivery times will vary depending on your location. If you have any concerns or special shipping requests, feel free to reach out to us for assistance!